We guarantee a full refund for all unopened bags that you send back to us within 14 days of originally receiving your order. Please do email us before doing so.
If it's outside the 14-day window, please still contact us. We always look to make you a happy customer and will work together with you to see what solution is best suited to your particular situation.
Orders placed before noon ship the same days. Shipping takes between 2 to 5 workdays.